A medical debt survival guide

that only “Insiders with an Edge” could put together

Pundits and politicians complain daily about our medical “system” and the maligned ACA (Obamacare). Few of these self-selected critics come from the industries they castigate, and fewer still have the credentials to offer substantive understanding or help.

You won’t find that to be the case in The Patient, The Doctor and The Bill Collector: An Obamacare and Medical Debt Collection Survival Guide (PDBC)

Industry execs Robert E. Goff (medical) and Jerry Ashton (debt collections) skillfully and knowledgeably dismantle the propaganda that Big Medicine and Big Government pass off as consumer education and provide their reader instead with ‘Ah Ha!’ insights as well as practical tools.

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Jerry Ashton

Jerry Ashton

Jerry Ashton’s work in credit and collections span 40-plus years as a consultant, trainer and outsourcing pioneer.  Learn More…


Robert Goff

Robert A. Goff

Robert E Goff has served as Executive Director and CEO of University Physicians Network (UPN) for over 17 years Learn More…

meet the authors

Authors Robert E. Goff and Jerry Ashton know the inside story on medical debt. Each offers more than 40 yearsof experience in the healthcare and collections industries..



What you should know about medical debt

The first thing that you should know about medical debt in America is that – it doesn’t have to be this way.

It shouldn’t have to be that medical debt even exists in a modern society.  In fact, the U.S. is the only country that does not have in place a comprehensive healthcare system to protect its citizens from the terrible financial impact of accident and illness.  In its place, we have a system that requires that a profit be made – whatever the outcome for the patient and their families.

The Patient, The Doctor and The Bill Collector deconstruct what we call a medical “system” here in America and allow us to examine its parts.  And, it’s not pretty.  Almost every business involved in this financial food chain is complicit in keeping things the way they are.

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